Tenants’ experiences and satisfaction in social housing subject to comprehensive retrofitting

This report describes a Danish retrofitting project with focus on reducing the energy consumption in social housing.

The objective of the project was to study tenants’ overall satisfaction with how the retrofitting of their dwellings was carried out and their experiences and satisfaction with their dwellings after the retrofits. This was studied by a questionnaire survey that included assessments of possible co-benefits like e.g. improved perceived indoor climate parameters and new balconies and questions about the tenants’ changes of habits in relation to indoor temperature and airing of the flat.

The project is a part of the International Energy Agency (IEA) programme Buildings and Communities Programme (Annex 56).

Also see this similar study 'Tenants' experiences and satisfaction with renovated and energy retrofitted social housing'